WHERE CAN I SEE AND TRY CORT KOPPEL JEWELLERY? 

If you wish to try on your piece of jewellery before ordering or have any questions, don't hesitate to get in touch and make an appointment at info@cortkoppel.com. 


PERSONALISATION

Made to order

All our jewellery is handmade and made to order. We therefore don't always have every piece of jewellery in stock, but we do our best to make your unique Cort Koppel piece of jewellery as fast as possible. 

Engraving

We will be happy to engrave your piece of jewellery with your own personal story or that secret messages to a loved one. Send us an email with your queries. We understand jewellery, and understand your personal story is a crucial part of your special piece of jewellery.

Adding your own gold and diamonds

If you have old jewellery at home, you wish to transform into a Cort Koppel piece, or have any special requirements, please get in touch. If you book a meeting, we can sit down and have a talk about your dreams and materials, and that way find out, what is possible and how we can turn new life into your own jewellery. 


DELIVERY TIME

Estimated delivery time

As all pieces of jewellery from Cort Koppel are unique and handmade especially for you, we have an estimated delivery time of three to four weeks. 

What if I need my order before three or four weeks? 

If you need to receive your order before three or four weeks, don't hesitate to give us a call on +45 52533222 or send an email on info@cortkoppel.com, and we shall do all we can to meet your requirements. 


PAYMENT 

What forms of payment do you accept? 

We accept payment through PayPal and Stripe, which is both safe and easy to use. When using PayPal, you don’t need to have a PayPal account to shop. Simply chose the “I don’t have a PayPay account” option during checkout. 
We accept Visa, MasterCard, American Express, Discover, or PayPal account payments – all through the PayPal system.

SHIPPING

How do you ship? 

We ship with Danish Royal Mail. For orders over €100 we ship with track and trace.

Where do you ship?

Cort Koppel has worldwide shipping. We package orders safely and send them with utmost care.

What are the shipping costs?

We have free delivery world wide.

Can I track my order? 

Send us an email if you need your tracking number, and we shall send it to you right away. 


SECURITY

How secure is the store? 

Cort Koppel uses PayPal and Stripe for payments, which automatically encrypts your confidential information. In technical details, the information is encrypted using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits - the highest level commercially available.


RETURN POLICIES

We do hope that you are satisfied with your handmade Cort Koppel piece of jewellery. If it for some reason does not meet your expectations the piece of jewellery can be returned within 14 days on delivery. 

If the order is damaged, please photograph the damaged item and contact us immediately. 


Please feel free to contact us at info@cortkoppel.com if you have any questions or concerns or get in touch by phone at (+45) 52533222.